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Powered up my laptop and it synced up o.k. Checked in the Cloud and the file was now timed with the latest time stamp. I then opened it a few minutes later, did some changes and again saved it. Did some changes to it and then just did a save-leaving the title alone. So I opened the fish tank Excel document I had created yesterday and saved it as TEST_16th_November. I had the PC powered on in the morning but it was then off until I powered the PC on around 4:30 to do my fish tank file. #Windows explorer not updating file time stamps windows 10That was on Windows 10 though.) It looks like it was installed yesterday. #Windows explorer not updating file time stamps install(For the 21.4.10 I had a notification that a restart was required to install the new version. To my surprise-21.8.9 was on it already !!! I don't recall getting any prompt that it was about to install but it had. So this morning I thought I'd install it on my Desktop "A". The file with the "proper name" is empty - 0KB. I need to investigate this further as it was getting late and I had other things to do. This could have been my fault, finger trouble, but I ended up with a conflicted file!! First time I have ever seen this. I then ran Belarc Advisor and saved the file to my BT Cloud. It installed no problem and synced up o.k. #Windows explorer not updating file time stamps proI currently only use Sync between my two Desktops (Windows 11 Pro 21H2 Version 2200.318) and my Laptop (Windows 10 Pro 21H1 Version 19043.1348). But with V21.8.9 incorrect files are marked as Conflicted when only working with one I was browsing on my laptop last night and discovered this updated post to BT Cloud 21.8.9. With V21.4.9 I didn't have this problem if I only used Sync with one PC (effectively using Sync as Backup, with the plan to add the second PC again, when the issue was resolved). Hopefully, other users are not experiencing this. Restarting Sync would just repeat and continue the incorrect processing. It's those created recently you need to work through to check whether it's the new or old version that has been marked as 'Conflicted' - if the new version is 'Conflicted', you need to manually rename the old file first (I add '- conflict' to the filename, without the quotes, so that it will not be found when I search for 'conflicted') and then remove the epithet from the new file. Conflicted files created before December 2019 are correct - this is where, if a newer version of a file edited on a different PC was uploaded to the Cloud and was then downloaded to the first PC, the old version was marked as conflicted. You can most easily find files marked as conflicted in File Explorer and searching your BTCloud folder for 'conflicted'. But if you do observe the same behaviour that I have experienced (a) immediately pause syncing and (b) report it to BT Cloud Help (and as a reply here). Of course, it's quite possible that Sync works perfectly for you, the old version of a file being marked with the 'conflicted' epithet. For further background, see my post 'Can we see the light at the end of the tunnel?' ![]() Hence I have paused syncing awaiting discussion with BT Cloud help, with a log file to submit. for me, BT Cloud is setting my file lists in aspic I have to rename files to use the most recent versions. This means that if I selected this file from the recently used file list of an app, I would get the old version, not the current version. The downloaded file appeared with a modification date of 10th August 2021, but a more recent version of the file (modified 31st October 2021) had been renamed with the epithet '( conflicted copy 21.52.50+00)'. ![]() When I clicked on the downloaded file shown on the screenshot, I was taken to File Explorer which showed the folder this file had been downloaded to. The log files can be ginormous, so not worth creating unless you have concerns.Ī word of warning: If you are using Sync, monitor the Recently Updated list to check that if a file is downloaded from the Cloud, it is handled correctly. #Windows explorer not updating file time stamps updateThe fact that it is doing something can be checked by setting Diagnostic logging, once active by default but now needing to be selcted from About BT Cloud on the menu (3 vertical dots) from the update progress display. ![]() ![]() It's good that after 11 months I was able to install this new version of BT Cloud on both my PCs, and it ran, albeit in the background whilst initialising. ![]()
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